(a) We collect two basic types of information from you: (1) personally identifiable information (“PII”) and (2) non-personally identifiable information (“non-PII”). PII is any information that you supply to us that can individually identify you. PII includes, among other things, your name, contact information (e.g., email address, postal address, telephone number), payment information (e.g., credit/debit card information, bank account number), photographs in which you may be recognized, and biometric information (e.g., fingerprints, voiceprints). Non-PII includes information that does not personally identify you. Non-PII includes, among other things, information about your use of the Sites, such as your IP address, device identifiers, general location information, and demographic data.
FACEOFF collects PII in a number of ways, including when you:
FACEOFF also automatically receives and records information on our server logs from your browser including your IP address, FACEOFF cookie information, software and hardware attributes, and the page you requested. Once you register with FACEOFF and sign in to our services you are no longer anonymous to us and your usage data will be connected to your account.
FACEOFF uses information (including anonymous and pseudonymous information, as well as PII ) for the following general purposes: to personalise the content you see, fulfil your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.
As stated above, we also collect non-PII when users interact with the Sites. Non-PII does not personally identify you. Generally, we collect and store the following categories of non-PII:
(b) Collection of Your Location Information You may send us information which may disclose the general location of your device at the time you access the Sites. Advertisements and certain content may be directed to you as a result of the collection of this data. In addition, in some cases the Sites can deliver content based on your specific location if you choose to enable that feature.
(c) Collection of Information from Other Sources. FACEOFF may combine information (including PII ) about you that we have with information we obtain from business partners or other companies, and from our offline interactions with you. For example, this may enable us to verify, update information contained in our records and to better customize the Sites for you.
We may also use web beacons or other technologies. A web beacon (also known as “action tags”, “tracer tags”, or “single-pixel gifs”) is an invisible graphic on a web page that is programmed to collect non-PII about your use of a given website. We do not share or provide PII we may collect through such web beacons, such as names, e-mail addresses and phone numbers without your express permission. We may also use locally stored objects to store data about your use of our Sites. Locally stored objects are a feature that permits websites to store data on your computer but not in a cookie.
To learn more about the use of this information or to choose not to have this information used by our third party advertising partners by opting out, please visit the European Interactive Digital Advertising Alliance at (http://youronlinechoices.eu/) or by clicking http://www.youronlinechoices.com/ie/your-ad-choices , or the Network Advertising Initiative by clicking http://www.networkadvertising.org/managing/opt_out.asp.
Some content or applications, including advertisements, on the Sites may be served by unaffiliated third parties. We do not control any of these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement, you should contact the responsible advertiser directly.
“Do Not Track” Functionality
(e) Information Collected by Mobile Applications
Certain aspects of the Services may be provided through an application on your mobile, tablet computer or similar device (“Mobile Application”). You agree that we may collect and use technical data and related information, including but not limited to, technical information about your device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support and other services to you (if any) related to any such Mobile Applications.
If we implement one or more Mobile Applications, the Mobile Application may automatically collect and store some or all of the following information from your mobile device (“Mobile Device Information”), including without limitation:
We may use information automatically collected by the Mobile Application (including the Mobile Device Information) in the following ways:
We may associate your unique device identifier or Mobile Application usage information with any PII you provide, but we will treat the combined information as PII.
For purposes of your use of any of our Mobile Applications and the services offered through any Mobile Application, the Mobile Application may also collect certain information about you (including PII) that you knowingly supply to the Mobile Application such as the following:
We use the information we learn from you to help us personalize and continually improve your experience on the Sites. We may use your personally and non-personally identifiable information in the following ways:
General Uses. The following general uses:
Combination of Your Personally Identifiable Information. We may use the information from one portion of the Sites on other portions of Sites, and we may combine information gathered from multiple portions of the Sites into a single record. We may also use or combine information that we collect offline or we collect or receive from third-party sources to enhance, expand, and check the accuracy of your customer records.
FACEOFF rent, sell, or share PII about you with other people or non-affiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:
You can edit your FACEOFF account information at any time, excluding your username. New categories of marketing communications might be added to the Account Holder's preferences page from time to time. Users who visit this page can opt out of receiving future marketing communications from these new categories or they can unsubscribe by following instructions contained in the messages they receive.
You will not be permitted to examine the PII of any other person or entity and may be required to provide us with PII to verify your identity prior to accessing any records containing information about you. We may not accommodate a request to change or delete PII if we believe doing so would violate any law or legal requirement, or cause the information to be incorrect.
We reserve the right to send and by becoming an Account Holder you hereby consent to us sending you certain communications, including commercial messages.
We do not offer you the opportunity to opt out of receiving service announcements and administrative messages and other communications relating to the FACEOFF service.
You may delete your FACEOFF account by emailing a request to email@example.com
You may however opt-out of receiving commercial messages from us.
We are concerned about ensuring the security of your PII and take certain security measures to help protect such information. Our security procedures mean that we may occasionally request proof of identity before we disclose your PII to you. We limit access to information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
We have physical, electronic, and procedural safeguards that comply with our legal obligations to protect information about you.
Please understand, however, that while we try our best to safeguard your PII once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.
You need to help protect the privacy of your own information. You must take precautions to protect the security of any PII that you transmit over any public or untrusted network by using encryption and other techniques to prevent unauthorized interception of your PII. You are responsible for the security of your information when using unencrypted, public or otherwise unsecured networks.
You promise to: (a) provide true, accurate, current and complete information about yourself as prompted by our Sites and (b) maintain and promptly update your information to keep it true, accurate, current and complete. If FACEOFF suspects, in its sole discretion, that such information is untrue, inaccurate, not current or incomplete, FACEOFF has the right to suspend or terminate your account and refuse any use of the Sites (or any portion thereof). If you create an account through the Sites you are solely responsible for the security and confidentiality of your username and password and you are solely responsible for any and all activities that occur under your account.
The time period for which we keep information varies according to what the information is used for. In some cases, there are legal requirements to keep data for a minimum period. Unless there is a specific legal requirement for us to keep the information, we will retain it for no longer than is necessary for the purposes for which the data was collected or for which it is to be further processed.
To create an account and use the Sites, you must be at least 18 years of age or the age of majority in your jurisdiction (whichever is older). Therefore, the Sites are not intended for children under 18 years of age. Unless otherwise disclosed during collection and with parent or guardian consent, FACEOFF does not knowingly collect PII from children under 13 years of age. If you are under 13 years of age, do not provide PII to FACEOFF. If FACEOFF discovers that a child under the age of 13 has provided us with PII and we do not have parental consent, FACEOFF will promptly delete that child’s information from the Sites. If you believe that FACEOFF has been provided with the PII of a child under the age of 13 without parental consent, please notify us immediately at firstname.lastname@example.org.
Please remember that any information you share in public areas of the Sites is public, and anyone may take and use that information. Please be careful about what you disclose and do not post any information that you expect to keep private. FACEOFF cannot control who views information that you post in public areas of the Sites and is not responsible for how third parties may use or disclose information that you post in public areas of the Sites.
California’s “Shine the Light” law, California Civil Code § 1798.83, requires certain businesses to respond to requests from California customers (those who have an established business relationship with us) asking about the business’ practices related to disclosing personal information to third parties for the third parties’ direct marketing purposes., or alternatively allow customers to opt-out of having their personal information shared for such third-party marketing purposes. FACEOFF does not share your PII with any third-parties for their direct marketing purposes, and thus this California statute is not applicable to it.
Some of our Sites may include social media plug-ins and features (such as the Facebook Like button) and widgets (such as the “Share This” button) or interactive mini-programs that run on our Sites. In addition, some of our Sites may also permit or require you to register or log into your account via a social networking platform such as Login with Facebook.
By e-mail: email@example.com
By postal mail: Clinch's House, Lord Street, Douglas, Isle of Man IM99 1RZ